FAQs – MK Illumination

General FAQ

Does MK Illumination offer sustainable lighting solutions?

Yes, MK Illumination offers “Bio” light motifs made of at least 30% renewable material, including wood from PEFC-certified forests.

Can I submit my inquiry by phone?

Yes, customer service is available by phone at +43 (0)512 202430, Monday to Friday from 08:00 to 17:00. Alternatively, we’re happy to assist via Email, contact form or via online appointment

Are traditional Christmas lights available?

Yes, MK Illumination offers classic candle light chains under the “Candle Light” category.

Is MK Illumination active internationally?

Yes, MK Illumination is active in over 120 countries and operates more than 40 offices worldwide.

Can I request custom lighting designs?

Yes, MK Illumination develops tailor-made lighting solutions, including light sculptures, compositions, and motifs.

Can I buy products online?

Currently, you can submit price inquiries for products via the

 

What is special about the “Animated Lights”?

These products create lively, sparkling effects and a festive atmosphere through animations.

What are “Pure Lights”?

“Pure Lights” are design-oriented, elegant lighting products with stylish effects.

What categories of lighting products are available?

Categories include, e.g., Sparkling Lights, Animated Lights, Pure Lights, Candle Lights, Light Motifs, and Light Greenery.

What materials are used for sustainable motifs?

For the “Organic Motifs”, wood from certified forests as well as recycled materials are used.

How did MK Illumination start?

The company was founded in 1996 and is headquartered in Innsbruck, Austria.

How can I request a quote?

You can submit a quote request via Email, contact form or via online appointment

How can I subscribe to the newsletter?

You can subscribe to the newsletter via the contact form on the website.

How does MK Illumination ensure quality?

Quality is a core company value. There is dedicated quality management in Asia as well as Buy-Smart criteria. You can find more information on quality, including an explanatory video: here

FAQ for Cities, Municipalities, and Communities

What reference projects does MK Illumination have for cities of similar size?

MK Illumination has worked with cities and municipalities worldwide to provide Christmas and festive lighting solutions. To the references

Are there concepts for sustainable or energy-efficient Christmas lighting?

MK Illumination uses energy-efficient LEDs and eco-friendly materials, largely made from renewable resources, helping to reduce CO2 emissions.

How long does planning and implementation of a city lighting concept take?

The duration depends on the size and complexity of the project. MK Illumination works closely with clients to create tailored timelines.

Do you offer custom designs to match city identity or coat of arms?

Yes, MK Illumination offers custom designs that can be adapted to the city’s identity and appeal to residents and visitors.

Can existing lighting installations be integrated or expanded?

Existing installations can be integrated into new concepts or expanded to create a harmonious overall look.

What funding or financing options are available?

MK Illumination offers various financing options through partners and can assist in finding funding opportunities.

How is maintenance and storage of decorations handled?

MK Illumination provides comprehensive maintenance and storage services to ensure decorations remain in perfect condition.

Are interactive or digital elements available (e.g., light shows)?

Yes, MK Illumination offers interactive and digital elements such as light shows and Sound 2 Light to make displays more engaging. Be inspired by our Lumagica lightparks.

How is public safety ensured?

All MK Illumination lighting motifs and products meet the highest quality standards. We provide tailored advice considering local conditions.

What materials do you use – are they weatherproof and vandal-resistant?

MK Illumination uses weatherproof and vandal-resistant materials that withstand extreme conditions.

What is the typical power consumption of installations?

Power consumption depends on size and type of installation. MK Illumination uses energy-efficient LEDs and offers Eco Line products for extra savings. We can calculate consumption for your project.

Do you offer rental models or only purchase?

Depending on the project, rental solutions are possible. Click here to discuss with us

How flexible is the system for short-term changes?

MK Illumination’s proven QuickFix system is flexible and can be adapted quickly if needed.

Can you also design smaller districts or neighborhoods individually?

Yes, MK Illumination can design smaller districts or neighborhoods individually to ensure a consistent and appealing look.

How do you support communication and promotion of the project?

MK Illumination provides support for communication and promotion, including PR materials and marketing strategies.

How do municipalities start with a lighting concept for the city center?

Start with a location analysis, define goals (safety, quality of stay, seasonal appeal), and prioritize key zones. MK Illumination supports from concept to implementation – in stages if desired.

What does city Christmas lighting cost?

Costs vary depending on scope, technology, installation, and duration. Modular concepts allow scalable entry over several years.

Can we buy or rent public Christmas lighting?

Both options are possible. We advise on procurement, operation, and total cost of ownership, offering models tailored to your needs.

FAQ for Shopping Centers, Retail Parks & Malls

Are there concepts specifically tailored for shopping centers?

Yes, MK Illumination offers special concepts for shopping centers that include both indoor and outdoor installations.

How can lighting help increase visitor frequency?

Attractive lighting can increase visitor frequency by creating an inviting atmosphere and enhancing the shopping experience.

What options are available for indoor and outdoor installations?

MK Illumination offers a wide range of solutions for both indoor and outdoor installations, which can be individually customized.

Can brands or stores in the center be integrated into the design?

Yes, brands or stores can be integrated into the design to create a cohesive and brand-oriented lighting concept.

Are there interactive elements for social media (e.g., selfie spots)?

MK Illumination offers interactive elements such as selfie spots, ideal for social media and increasing visitor engagement.

How long does installation and dismantling take?

The duration depends on the size and complexity of the installation. MK Illumination works efficiently to avoid disrupting the shopping center’s operations.

Is there a central control system for the lighting installations?

Yes, MK Illumination offers central control systems for easy management of lighting installations.

What are the ongoing operating costs?

Operating costs are low thanks to MK Illumination’s energy-efficient LEDs.

What safety standards does the technology meet?

All MK Illumination products meet the highest safety standards and are tested by recognized European institutes.

Are there options for year-round use (e.g., spring, summer)?

Yes, MK Illumination offers lighting solutions that can be used year-round, for example in spring and summer. Be inspired by our creative ideas.

How customized can the design be for our center?

The design can be fully customized to meet the needs and corporate identity of the shopping center.

Can we rent or lease the lighting?

Depending on the project, rental solutions are possible. Book an appointment to discuss.

Is support available for promoting the campaign (e.g., PR materials)?

Yes, MK Illumination provides support for promoting the campaign, including PR materials and marketing strategies.

How is installation coordinated with ongoing operations?

MK Illumination works closely with clients to ensure installation does not interfere with daily operations.

FAQ for Hotels and Leisure Businesses

Are there lighting solutions that match my hotel's architecture?

Yes, MK Illumination offers customized lighting solutions that match your hotel's architecture.

How can I attract new guests with light installations?

Attractive light installations can draw the attention of potential guests and present the hotel as inviting and festive.

Are there smaller, elegant solutions for boutique hotels?

Yes, MK Illumination also offers smaller, elegant solutions ideal for boutique hotels.

How complex is installation and dismantling?

Installation and dismantling are efficient and straightforward thanks to MK Illumination's professional services.

What options are available for indoor and outdoor areas?

MK Illumination offers a variety of solutions for both indoor and outdoor areas, which can be individually customized.

Can colors and designs be adapted to my corporate identity?

Yes, colors and designs can be adapted to your hotel's corporate identity to ensure a consistent brand presentation.

Are there weatherproof solutions for facades and gardens?

MK Illumination offers weatherproof solutions ideal for facades and gardens that withstand extreme conditions.

How energy-efficient are your products?

MK Illumination products are highly energy-efficient and help reduce operating costs.

Is remote control or automation possible?

Yes, MK Illumination offers solutions for remote control and automation of lighting installations.

What is the lifespan of the products?

MK Illumination products have a long lifespan, with MK Premium LEDs losing only about 10–20% of their brightness after 10,000 hours.

Is there a minimum size or budget for projects?

MK Illumination works with projects of various sizes and budgets and offers tailored solutions.

Can you deliver and install at short notice?

Yes, MK Illumination can deliver and install at short notice to meet customer needs.

Are seasonal rental models available?

Depending on the project, rental solutions are possible. Get in touch with us

How can I use lighting as a marketing tool?

Attractive lighting can be used as an effective marketing tool to draw attention to your hotel and enhance the guest experience.

Are there examples of hotels you have already equipped?

MK Illumination has equipped numerous hotels worldwide. Get inspired here